Human Resources - Open Positions

Nelson Global Products will from time-to-time have open positions available as part of our continous expansion. Please check back often for career opportunities. Be part of a growing team!

Nelson Global Products, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Nelson Global Products, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Nelson Global Products, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Nelson Global Products, Inc. employees to perform their expected job duties is absolutely not tolerated.

Please apply for a specific position. All resumes will be reviewed by HR and qualified candidates will be contacted for next steps.

Tuesday
Jul112017

Client Program Coordinator

Summary: This position is responsible for managing the customer relationship, delivery flow, ensuring new items are set up in the ERP system, and other customer support needs of major OEM and Aftermarket customers on behalf of Nelson Global Products.  As a primary customer liaison, this role must ensure Nelson maintains a high level of customer satisfaction while protecting the interest of Nelson operations and overall business objectives.  

 

This individual will have primary decision-making responsibility associated with daily order management of key customer accounts.  Responsibilities include order processing, delivery oversight and coordination, customer and plant negotiations, forecast development, and leadership of a broad range of problem-solving activities.  This position will be based at the Stoughton, Wisconsin administrative facility.

 

Key Responsibilities

 

COMMUNICATION

  • Main external customer interface for communication related to order processing, mgmt and product delivery  
  • Lead product transportation and expedites, manage and lead all product delivery issues with customer
  • Understand product/information flows through the Nelson plants
  • Lead and facilitate problem resolution between customer and Nelson
  • Understand and assess the needs of both sides in order to promote cooperation and positive results
    • Proactively work to protect the customer from operations variances
    • Coordinate changes to the planned ship schedule with customers that are caused by product availability, material shortages, etc.
  • Reinforce order rules (MOQ, Lead-time, etc.) established by Nelson operations for current and new products
  • Track, report and  bring attention to customer issues and work cross-functionally to resolve them
  • Lead meetings with Nelson plants to ensure product coordination and meet targets
  • Lead or participate in marketing, account team, plant and customer-related meetings
  • Provide input into business case analysis for new business opportunities
  • Ensure Nelson responds to customers by the due dates for quotes and prototypes
  • Run shipment reports or Open order reports as needed

FORECASTING

  • Attain, analyze, and input customer forecasts      
  • Develop and publish a rolling forecast of customer demand for manufacturing use
  • Assist in development of a 12 month rolling forecast with marketing and manufacturing
  • Participate in Nelson S&OP and marketing forecast meetings

ORDER MANAGEMENT

  • Manage order flows for assigned Nelson OEM and Aftermarket customer accounts
    • Schedule, monitor, and facilitate new orders and order changes
    • Negotiate with customers exceptions based on order management guidelines
    • Oversee and coordinate daily shipments to ensure on-time delivery
  • Develop expertise on customer requirements, order transmittal methods, and freight routings/payment terms to ensure order flow accuracy
  • Identify opportunities for cost avoidance and/or reduction and initiate activities or lead projects to address
  • Ensure Purchase Order to quoted price compliance at time of order entry / acceptance to eliminate price leakage
  • Reconcile any invoice deductions that finance needs help to resolve
  • Manage the tracking spreadsheet for the customer’s tooling and prototype needs

SYSTEMS / PROCESS CAPABILITY

  • Support new product introductions and customer requested application changes
  • Identify and implement business process and system improvements
  • Facilitate setup of new customers within Order Management system as required
  • Initiate the set-up of any new customer electronic order flows and coordinate with EDI team
  • Participate in the establishment and execution of CPC & Pricing functional excellence standards
  • Miscellaneous work to support the sales staff in their efforts to support customers

FUNCTIONAL/TECHNICAL:

  • Bachelor or Associate degree
  • Comparable demonstrated work experience.
  • Strong verbal and written communication skills; writes clearly and concisely, speaks articulately, assures communications are comprehensive and timely, involving all who need to know.
  • Strong organizational skills; ability to multi-task and prioritize requirements and activities
  • Consistently uses mature judgment within a broad range of situations and diverse groups of individuals, including customers’ and Nelson senior management and manufacturing teams.
  • Understands Nelson production and information flows.
  • Demonstrates or develops basic familiarity with Nelson business processes and work flows in which Customer Service has input or requires output
  • Understands or develops knowledge of Nelson product lines.
  • Gains proficiency with MS Office, SOMS, Discoverer, reading drawings, and Oracle GIEA.

QUALITY/IMPROVEMENT:

  • Detail-oriented and accurate in executing work impacting customer satisfaction and revenue flows.
  • Champions continuous improvement and initiates/leads structured problem-solving efforts (7-step, 6 sigma) among diverse groups internal and external to Nelson.
  • Continuously reviews CPC business processes for improvement opportunities.
  • Results oriented and demonstrates commitment to follow-through.
  • Focused on meeting customer expectations (both internal and external)
  • Strong documentation skills
  • Gains understanding of Total Quality Systems (TQS), participates in documentation of procedures

 TEAMWORK:

  • Works effectively within all levels of an organization, including customers’ senior management
  • Strong interpersonal skills to help foster good cross-functional relationships
  • Supports cross-training efforts within group and trains others on own accounts to ensure complete account coverage during vacations.
  • Supports CPC group projects, initiatives, or other team members as needed.

 LEADERSHIP:

  • Drives and achieves resolution of open issues
  • Has effective time and project management skills
  • Effectively manages multiple tasks in a deadline-driven, fast-paced environment
  • Has strong initiative, a proven self-starter
  • Represents Nelson Global Products professionally and abides by policies and procedures relative to ethics and treatment of others.
  • Maintains composure and diplomacy regardless of the situation.
  • Continually reviews CPC business procedures and recommends changes to ensure accurate and complete adherence to plant order rules.
Wednesday
May242017

Maintenance Manager

The Maintenance Manager responsibilities involve primary oversight, managing, planning and coordination of all maintenance activities. This position will oversee and direct employees, provide hands-on management and supervision including monitoring compliance with applicable standards and regulatory requirements. Must have demonstrated leadership skills, excellent technical skills and a commitment to service excellences.  As a Maintenance Manager, you will be responsible for supervising and coordinating activities of a maintenance service team to ensure that all upkeep, inventory and repair of equipment, facilities and properties are completed in an efficient manner. Manages setup and installation of new equipment in plant. 

Essential Job Functions

Responsible for all equipment and facility maintenance activities as related to expenses, procurement, keeping proper records, overseeing capital purchases, maintaining proper inventory of spare parts, and controlling numerous open purchase order accounts.

Coordinate procurement of equipment, supplies and materials to perform required duties effectively and efficiently.

Promote and implement an effective safety and environmental program to ensure safe working conditions and compliance to company standards.

Keep abreast of latest technical developments in work methods, materials and equipment as related to facilities maintenance.

Develop and maintain a preventive maintenance program through the utilization of key performance indicators.

Train, develop and supervise maintenance technicians to carry out plant and facilities maintenance as required.

Manage capital projects as assigned.

Work with other departments to resolve problems affecting machinery, equipment, buildings and grounds that would affect timely shipments of orders.

Suggest changes in work process flow to increase efficiency of work crew.

Responsible for working with engineering and operations when planning equipment installation and alterations, propose upgrades to existing machinery when needed.

Supervise and coordinate plant and equipment maintenance and repair. Ensure that all repairs and projects are done in a safe and timely manner.

Develop technical training and other maintenance practices that is consistent with the reduction of unplanned downtime.

Identify and solve leading downtime contributors.

Evaluate, manage, and contract regional maintenance contractors to gain economies of scale and ensure contractors are meeting the requirements of their contracts

Provide on-going direction, guidance and training to maintenance personnel and property management staff.

Conduct monthly safety and maintenance training.

Knowledge, skills and abilities

Strong organizational and management skills. 

Working knowledge of electrical pneumatic and hydraulic equipment.

Ability to efficiently schedule repairs and prioritize based on meeting customer demand.

Works well with production team to ensure that all needs are being met.

Ability to work well under pressure and motivate team members.

Demonstrated ability to be a creative problem-solver, a strategic-thinker and decision- maker.

Ability to keep machinery and equipment in good repair to manufacturers’ specifications.

Ability to drive improvements across the plant.

Must have a general or working knowledge with ordinary to semi-complex equipment. Electrical and PLC experience a plus. Routine machine lubrication, maintenance and hydraulic systems. Ability to use man-lifts and lift trucks.

Education and Experience

Associates degree in maintenance, mechanical or industrial engineering a plus.

Minimum five years’ experience as a Manufacturing Maintenance Manager.

Electrical License

Physical Requirements

Physical agility required for climbing ladders, stairways and narrow walkways. Requires keen audio visual perception. Ability to operate standard vehicles and office equipment to include telephone, computer, fax, copy machine, etc.

Must be able to constantly sustain exertion and lifting of parts ranging from 0 to 25 lbs.

Occasional lifting of tooling components weighing from 10 to 75 lbs.

Operation requires constant alertness.

Work involves likelihood of irregularity or difficulty.

Frequent exposure to tube lubricant and burrs on tubes.

Continuous mental and visual attention is required.

Work involves likelihood of irregularity of work schedule to meet customer demand.

Performing these duties will involve lifting, pulling, or pushing physical objects; standing, stooping and bending, walking and standing for long periods of time.

Working in hot, cold, noisy work areas and being exposed to odors, fumes, and dust.

Personal Protective Equipment includes safety glasses and steel-toed boots.

Environment

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment can be loud.