Human Resources - Open Positions

Nelson Global Products will from time-to-time have open positions available as part of our continous expansion. Please check back often for career opportunities. Be part of a growing team!

Nelson Global Products, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Nelson Global Products, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Nelson Global Products, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Nelson Global Products, Inc. employees to perform their expected job duties is absolutely not tolerated.

Please apply for a specific position. All resumes will be reviewed by HR and qualified candidates will be contacted for next steps.

Entries in Stoughton - WI (3)

Monday
Apr162018

OEM Sales Associate

MISSION

The OEM Sales Associate will be responsible to maintain product penetration into existing small to medium OEM customers while managing daily maintenance activities associated with these customers.  The Account Coordinator will individually maintain or improve relationships and customer satisfaction while meeting NGP business goals. This position will also support the accounts of OEM Account Managers as required in times of increased activity.

KEY RESPONSIBILITIES

  • Achieve volume, revenue, and gross margin goals for assigned OEM customers
  • Understand volume, sales, and gross margin by product by customer to proactively identify declines and increases for each assigned customer.
  • Develop knowledge of customers end-to-end processes and work across the customers organization to defend existing business and drive sales growth
  • Maintain positive relationships with assigned customers
  • Lead and execute cost improvements and customer pricing actions on products
  • Provide quotations, technical information, sales presentations, product introductions, etc.
  • Respond to customer Request for Quote opportunities by due date
  • Manage new product introduction deliverables including prototype samples and costing, customer product change requests, engineering work orders, and customer delivery dates.
  • Manage account receivables (A/R Past Due %& DSO)
  • Provide internal reports, documentation including forecasts, sales reports, trip reports, monthly business summaries and market analysis, etc.
  • Conduct timely and documented resolution of warranty, delivery, invoicing, and account receivable issues.
  • Travel Required:  >10%

QUALIFICATIONS/SKILLS:

  • Proficient at developing positive and functional relationships with internal and external stakeholders.
  • Proficient and Professional with all forms of communication including informal and formal presentation, written, and oral, with the ability to clearly articulate and influence across all levels of an organization.
  • Proficient with Excel, Powerpoint, Word, Email, ERP Systems, etc.
  • Demonstrated ability to problem solve, think analytically, and implement solutions to complex problems.
  • Basic skills in Project management and cross functional communication and engagement.
  • Basic understanding and skills in negotiation strategies along with communicating and implementing pricing.
  • Capable of developing skills in budgeting, forecasting, and account planning
  • Intrinsically motivated and capable of managing multiple, complex priorities within demanding timeframes

EDUCATION AND/OR EXPERIENCE:

  • Bachelor’s Degree in Business or Engineering with at least 3 years of success in a similar position.
  • Knowledge of metal fabrication processes and products (preferred)
  • Knowledge of the Off-Hwy, Powersports, or Power Gen Industry (preferred)
Monday
Feb262018

Client Program Coordinator

Summary: This position is responsible for managing the customer relationship, delivery flow, ensuring new items are set up in the ERP system, and other customer support needs of major OEM and Aftermarket customers on behalf of Nelson Global Products.  As a primary customer liaison, this role must ensure Nelson maintains a high level of customer satisfaction while protecting the interest of Nelson operations and overall business objectives.  

 

This individual will have primary decision-making responsibility associated with daily order management of key customer accounts.  Responsibilities include order processing, delivery oversight and coordination, customer and plant negotiations, forecast development, and leadership of a broad range of problem-solving activities.  This position will be based at the Stoughton, Wisconsin administrative facility.

Key Responsibilities 

 

COMMUNICATION

  • Main external customer interface for communication related to order processing, mgmt and product delivery  
  • Lead product transportation and expedites, manage and lead all product delivery issues with customer
  • Understand product/information flows through the Nelson plants
  • Lead and facilitate problem resolution between customer and Nelson
  • Understand and assess the needs of both sides in order to promote cooperation and positive results
    • Proactively work to protect the customer from operations variances
    • Coordinate changes to the planned ship schedule with customers that are caused by product availability, material shortages, etc.
  • Reinforce order rules (MOQ, Lead-time, etc.) established by Nelson operations for current and new products
  • Track, report and  bring attention to customer issues and work cross-functionally to resolve them
  • Lead meetings with Nelson plants to ensure product coordination and meet targets
  • Lead or participate in marketing, account team, plant and customer-related meetings
  • Provide input into business case analysis for new business opportunities
  • Ensure Nelson responds to customers by the due dates for quotes and prototypes
  • Run shipment reports or Open order reports as needed

 

 

FORECASTING

  • Attain, analyze, and input customer forecasts      
  • Develop and publish a rolling forecast of customer demand for manufacturing use
  • Assist in development of a 12 month rolling forecast with marketing and manufacturing
  • Participate in Nelson S&OP and marketing forecast meetings

ORDER MANAGEMENT

  • Manage order flows for assigned Nelson OEM and Aftermarket customer accounts
    • Schedule, monitor, and facilitate new orders and order changes
    • Negotiate with customers exceptions based on order management guidelines
    • Oversee and coordinate daily shipments to ensure on-time delivery
  • Develop expertise on customer requirements, order transmittal methods, and freight routings/payment terms to ensure order flow accuracy
  • Identify opportunities for cost avoidance and/or reduction and initiate activities or lead projects to address
  • Ensure Purchase Order to quoted price compliance at time of order entry / acceptance to eliminate price leakage
  • Reconcile any invoice deductions that finance needs help to resolve
  • Manage the tracking spreadsheet for the customer’s tooling and prototype needs

SYSTEMS / PROCESS CAPABILITY

  • Support new product introductions and customer requested application changes
  • Identify and implement business process and system improvements
  • Facilitate setup of new customers within Order Management system as required
  • Initiate the set-up of any new customer electronic order flows and coordinate with EDI team
  • Participate in the establishment and execution of CPC & Pricing functional excellence standards
  • Miscellaneous work to support the sales staff in their efforts to support customers

Key Skills

FUNCTIONAL/TECHNICAL:

  • Bachelor or Associate degree
  • Comparable demonstrated work experience.
  • Strong verbal and written communication skills; writes clearly and concisely, speaks articulately, assures communications are comprehensive and timely, involving all who need to know.
  • Strong organizational skills; ability to multi-task and prioritize requirements and activities
  • Consistently uses mature judgment within a broad range of situations and diverse groups of individuals, including customers’ and Nelson senior management and manufacturing teams.
  • Understands Nelson production and information flows.
  • Demonstrates or develops basic familiarity with Nelson business processes and work flows in which Customer Service has input or requires output
  • Understands or develops knowledge of Nelson product lines.
  • Gains proficiency with MS Office, SOMS, Discoverer, reading drawings, and Oracle GIEA.

QUALITY/IMPROVEMENT:

  • Detail-oriented and accurate in executing work impacting customer satisfaction and revenue flows.
  • Champions continuous improvement and initiates/leads structured problem-solving efforts (7-step, 6 sigma) among diverse groups internal and external to Nelson.
  • Continuously reviews CPC business processes for improvement opportunities.
  • Results oriented and demonstrates commitment to follow-through.
  • Focused on meeting customer expectations (both internal and external)
  • Strong documentation skills
  • Gains understanding of Total Quality Systems (TQS), participates in documentation of procedures

TEAMWORK:

  • Works effectively within all levels of an organization, including customers’ senior management
  • Strong interpersonal skills to help foster good cross-functional relationships
  • Supports cross-training efforts within group and trains others on own accounts to ensure complete account coverage during vacations.
  • Supports CPC group projects, initiatives, or other team members as needed.

LEADERSHIP:

  • Drives and achieves resolution of open issues
  • Has effective time and project management skills
  • Effectively manages multiple tasks in a deadline-driven, fast-paced environment
  • Has strong initiative, a proven self-starter
  • Represents Nelson Global Products professionally and abides by policies and procedures relative to ethics and treatment of others.
  • Maintains composure and diplomacy regardless of the situation.
  • Continually reviews CPC business procedures and recommends changes to ensure accurate and complete adherence to plant order rules.

 

Friday
Feb232018

OEM Sales Manager

MISSION

The OEM Account Manager will be responsible to grow revenue and profit with existing and new medium to large OEM customers while managing daily maintenance activities associated with these customers.  The OEM Account Manager will individually manage the OEM accounts for growth and profitability and is expected to improve relationships and customer satisfaction while meeting NGP business goals.

KEY RESPONSIBILITIES

  • Achieve volume, revenue, and gross margin growth goals for assigned OEM customers
  • Fully understand volume, sales, and gross margin by product by customer to proactively identify declines and increases for each assigned customer.
  • Possess detailed knowledge of customers end-to-end processes and work across the customers organization to defend existing business and drive sales growth
  • Generate ongoing sustainable sales by growing and maintaining positive relationships with assigned customers
  • Provide quotations, technical information, sales presentations, product introductions, etc.
  • Respond to customer Request for Quote opportunities by due date
  • Manage new product introduction deliverables including prototype samples and costing, customer product change requests, engineering work orders, and customer delivery dates.
  • Manage account receivables (A/R Past Due %& DSO)
  • Provide internal reports, documentation including forecasts, sales reports, trip reports, monthly business summaries and market analysis, etc.
  • Travel Required:  >25%

QUALIFICATIONS/SKILLS:

  • Proficient at developing positive and functional relationships with internal and external stakeholders.
  • Proficient and Professional with all forms of communication including informal and formal presentation, written, and oral, with the ability to clearly articulate and influence across all levels of an organization.
  • Proficient at Project management and cross functional communication and engagement.
  • Proficient in developing and executing negotiation strategies along with communicating and implementing pricing.
  • Proficient at budgeting, forecasting, and account planning
  • Intrinsically motivated and capable of managing multiple, complex priorities within demanding timeframes
  • Demonstrated ability to problem solve, think analytically, and implement solutions to complex problems.
  • Success with selling products or services within a metal fabrication industry.

 

EDUCATION AND/OR EXPERIENCE:

  • Bachelor’s Degree in Business or Engineering with at least 8 years of success in a similar position.
  • Knowledge of metal fabrication processes and products (required)
  • Knowledge of the Off-Hwy, Power sports, or Power Gen Industry (preferred)